FAQs

Frequently Asked Questions

1. How long does it take to receive my product?

Delivery of activation keys varies by product, from a few minutes up to 24 hours. Some subscriptions activate immediately, others may take longer.

2. Can I activate the software on multiple devices?

Activation limits depend on the product. Please check each product’s details for the number of devices supported.

3. How do I contact support if I have issues?

You can contact our support team via the floating chat icon on our website or by email. Our team is available 24/7 to assist you.

4. Are refunds possible?

Digital products are non-refundable once activated. Exceptional refund cases may be handled by issuing a store credit coupon equal to the purchase amount.

5. Where do I download the software?

All software downloads are provided from official sources or direct download links as specified for each product.

6. Can I request installation assistance?

Optional installation and activation support is available for select products at a small additional fee or sometimes for free during promotions.